Frequently Asked Questions Web Meeting and Video Conferencing Services
Does it cost extra to order conferencing services through this site?
No. ConferencingOnline.com is a free to use web site. Any fees charged for web meeting and video conferencing service
are billed by and paid to your conferencing service company. Any billing disputes likewise are between you and
your conferencing service company. Please print and save a copy of your purchase receipt.
Your purchase receipt, confirmation email, and installation kit (if applicable) will display phone numbers for
any technical support and billing questions you may have.
Do you share my information with others?
No. ConferencingOnline.com does not store or have access to your conferencing account information. The
web meeting and video conferencing service companies use your information according to their own privacy policy.
For more information, please read our Privacy Policy.
Can I call you to place an order for conferencing service?
Please use the on-site free trial and special offer links to sign up for web meeting and video conferencing services.
These links will list any available free trials and special offers, and if a call-in number is available it will be
presented at that time. Please do not call or email ConferencingOnline.com to place an order. We can do no more than
enter your information into the links as you would online.
How much do web and video conferencing services cost, equipment, everything?
The cost of web meeting and video conferencing services vary and change frequently. Please use
the on-site free trial and special offer links through out our site for the latest details and updates. Please read the
Terms and Conditions and any special offer details as they are presented to you by the service companies.
On the bottom of every web page we state that "Video, Web, Internet, Online, Audio, Meeting, Software
and other conferencing services, products, prices and features may change without notice or be outdated."
What happens after I place an order for conferencing service?
You will receive a confirmation email from the service company which will include details about your
service plan and instructions for how to set up any special features or equipment if necessary. A representative
of the conferencing service company may call you if necessary to discuss your order. After you submit an order online,
you will be taken to an order confirmation page. Print and save a copy of this page for your records. On this page
and in the subsequent confirmation email will be a phone number to call for a follow up if necessary.
How many days does it take to get conferencing service?
Most web meeting and video conferencing services are available to you as fast as you can sign up, download and install
any required software, and set up any necessary equipment.
How can I cancel my web meeting or video conferencing service order?
If you decide to cancel your order, you will need to contact the conferencing company directly using
the information on your confirmation page, purchase receipt, or installation kit. As a last resort, we have
listed some cancellation
phone numbers.
Can I login to my web meeting or video conferencing account on another computer?
Yes. In most cases you can login to your account from any computer with internet access. Please read your
conferencing service provider Terms and Conditions prior to submitting your order online.
